Projects
SOP Redesign Project
Redesigned the quality control SOPs, resulting in a 9% increase in the case handling capacity.
Information Sources Analysis
Analyzed services and consolidated information sources, resulting in decreased response time and customer complaints.
Google My Business Management
Created and managed Google My Business profiles for multiple clients to improve their online presence.
Logo Design Portfolio
Collection of logo designs created using Adobe Illustrator for various clients and projects.
Video Editing
Video editing projects completed using Adobe Premiere, showcasing various editing techniques.
UI/UX Design Prototypes
Interactive prototypes and wireframes created with Figma for web and mobile applications.
About Me
I'm a Software Engineering graduate with a versatile skill set spanning technical development, quality control, and creative design. I combine analytical thinking with creative problem-solving to deliver impactful solutions.
My expertise extends beyond coding to include UI/UX design with Figma, graphic design with Adobe Illustrator, video editing with Adobe Premiere, and digital marketing through social media management. This multidisciplinary approach allows me to create comprehensive digital solutions that address both technical and creative challenges.
I'm passionate about creating user-friendly experiences, optimizing processes, and helping businesses establish a strong digital presence through thoughtful design and technical implementation.
Skills
Experience
My professional journey and work experience
Operator & PPA
Sherwin Williams, Lelystad, Netherlands • August 2023 - March 2025
Operating multiple production machines with precision and attention to detail. Responsible for quality control, process optimization, and ensuring products meet the highest standards before delivery to clients. Implemented several efficiency improvements that reduced waste and increased production capacity.
Quality Control Supervisor
Tixee, Kyiv, Ukraine • april 2021 - February 2022
Led quality assurance initiatives, reviewing production records for accuracy and compliance. Performed comprehensive quality inspection operations on industrial and commercial records. Designed and implemented new quality control processes that significantly improved efficiency.
Selected Projects:
- SOP Redesigning: Completely overhauled the quality control Standard Operating Procedures, resulting in a 20% increase in case handling capacity and improved accuracy rates.
- Information Sources Analysis: Conducted in-depth analysis of information sources and developed a centralized system for data collection and distribution, significantly reducing response times and customer complaints.
- Team Training Program: Developed and implemented a comprehensive training program for quality control staff, improving team performance metrics by 15%.
Customer Support Agent
Tixee, Kyiv, Ukraine • February 2021 - April 2021
Managed customer relationships through multiple communication channels. Responsibilities included onboarding new customers, retrieving and analyzing customer data, presenting relevant product information, and processing service modifications or cancellations. Consistently maintained high customer satisfaction ratings.
Digital Marketing Specialist
Click On Solutions, Kyiv, Ukraine • February 2020 - February 2021
Created and managed Google My Business profiles and social media accounts for multiple clients. Designed custom logos and marketing materials using Adobe Illustrator, and produced promotional videos with Adobe Premiere. Developed UI/UX prototypes with Figma for client websites and applications. Created comprehensive digital marketing strategies that increased client visibility and engagement metrics.
Key Achievements:
- Brand Identity Development: Created complete brand identity packages including logos, color schemes, and style guides for over 15 clients.
- UI/UX Design: Designed user interfaces and interactive prototypes using Figma, improving user experience and conversion rates for client websites.
- Social Media Growth: Increased client social media engagement by an average of 40% through strategic content creation and community management.
- Video Marketing: Produced promotional videos that achieved 30% higher conversion rates compared to static content.
Education
My academic background and continuous learning journey
Bachelor of IT in Software Engineering
Igor Sikorsky Kyiv Polytechnic Institute, Kyiv, Ukraine • Graduated June 2023
Completed a comprehensive program in software engineering, focusing on programming fundamentals, software development methodologies, and IT systems.
Certifications & Training
Languages
Programming languages and spoken languages I work with